HELP DESK

 

Welcome to the dawn of the service revolution ... join us as Ainsworth revitalises venue gaming service.

AGT Technical Services -

Comprises highly skilled technicians covering metropolitan and regional areas
Emphasizes cost-effective reliable service to customers
Partners with venues to tailor a package to meeting the unique needs of the venue

Contracts available that offer -

Fast response times
Installation available outside operating hours
13 hour 7-day service coverage

Over 30 technicians in the Sydney Metropolitan area
Preventative maintenance on all machines monthly and contracted equipment
Full support on all Jackpot and Link systems
Field technicians carry ample supply of spare parts

Majority of field support breakdown calls responded to within 2-hours
Flexible contract lengths
In-house staff training for all venue floor staff available

Fixed price calls
Great deals available

Australia
Troy Primmer- National Operations manager
Phone:1300 556 268
Facsimile: +612 9737 9514
Email: ServiceDepartment@ainsworth.com.au

North America
Blair Rielly – Customer Service Manager
Mobile: +1 954 591 1246
Email: blair.rielly@ainsworth.com.au

Richard Orozco – Field Service Manager North America
Mobile: +1 714 262 5305
Email: richard.orozco@ainsworth.com.au

South America
Misael Vera – Field Service Manager Latin and South America
Mobile: +1 305 318 1774
Email: misael.vera@ainsworth.com.au